Register your mobile device with PTA 57


According to a directive issued by the Pakistan Telecommunication Authority (PTA), mobile users now need to register their cellular devices with the authority.

Users can register their device via SMS by sending the IMEI number to 8484. Device’s IMEI number can be checked by dialling *#06# Moreover, registration can also be done via website or mobile application.

The Pakistan Telecommunication Authority had earlier sent notification to all mobile users asking them to register their smartphones and GSM devices before October 20.

Mobile phones not registered by the given date will be blocked by PTA.

For verification via website please click here

Read: Mobile phones in use by January 15 2019 will not be blocked

HOW TO REGISTER? WATCH THE VIDEO

FAQs as mentioned at PTA website;

Q1. What is an IMEI?

A. IMEI stands for International Mobile Equipment Identity; a unique 15 digit number issued by GSMA (www.gsma.com) to identify SIM based device(s).

Q2. How can I find out the IMEI of a mobile device?

A. IMEI can be found using one of the following methods

  • Dial *#06# from the dial pad of your device and note down 15-digit IMEI number. Both 15-digit IMEI numbers, in case of dual SIM devices.
  • IMEI is printed on the device box.
  • IMEI is printed on the device by removing the back cover and battery.

Q3. What is CoC and why do I need CoC?

A.

  1. A CoC stands for Certificate of Compliance to Technical Standards for mobile devices.
  2. CoCs are issued by PTA, to ensure that mobile device imported into Pakistan fulfills the required technical standards. A mobile device not fulfilling the technical standards could be harmful for the health of users, provide poor service and could degrade the efficiency of the mobile network through which it works.

Q4. What is the procedures for obtaining CoC if I am an individual planning to import for personal use only?

A. Mobile device must meet following technical requirements

ParametersDetails
GSMA Type Allocation Code (TAC)IMEI for device(s) will contain only GSMA TAC
Duplicated/Cloned/Stolen/Counterfeit IMEIMobile devices that contain duplicated/cloned/stolen/counterfeit shall not be allowed for issuance of CoC by PTADetails
QuantityOnly 5 mobile devices in a calendar year will be allowed by an individual

CoC issuance processes for International Passengers
PTA and FBR have established KIOSK at all arrival lounge at all International airports within Pakistan that can be availed for obtaining CoC for mobile devices brought for the 1st time in Pakistan for usage.

  1. For availing registration at Arrival Airport using Customs kiosk, submit each 15 digit IMEI number of mobile device, CNIC/ Passport/ NICOP number (whichever applicable) at Custom Desk/KIOSK. After fulfilment of codal requirements CoC will be issued.

CoC issuance processes for Mobile Devices imported via Courier for personal Usage
PTA and FBR have established KIOSK at all arrival lounge at all International airports within Pakistan that can be availed for obtaining CoC for mobile devices brought for the 1st time in Pakistan for usage. 

Mobile device must meet following technical requirements

ParametersDetails
GSMA Type Allocation Code (TAC)IMEI for device(s) will contain only GSMA TAC
Duplicated/Cloned/Stolen/Counterfeit IMEIMobile devices that contain duplicated/cloned/stolen/counterfeit shall not be allowed for issuance of CoC by PTA
QuantityOnly 5 mobile devices in a calendar year will be allowed by an individual

For availing registration via PTA online portal system for mobile devices brought as Gift/Use via postal and courier services etc. applicant will be required to sign up at PTA website: https://dirbs.pta.gov.pk/drs and upload all listed documents

  1. CNIC/Passport Copy of Applicant whose shipment has arrived
  2. Custom/Courier Notice Copy showing details e.g. name of person whose name shipment has arrived, location where consignment is detained etc.
  3. 15- digit IMEI number for Mobile Device(s)

After verification of IMEIs, Certification of Compliance to Technical Standards for a maximum of 5 devices* will be issued.

Q5. Is the limitation of 5 mobile devices according to the type or total number of mobile devices? Can I bring with me 5 dongles, 5 mobile phones, and 5 tablets?

A. No, as per DIRBS SOP, a person is allowed to register up to 5 SIM based devices in a calendar year regardless of their type.

Q6. What is a Compliant Device?

A. A mobile device that fulfils following requirements:

  • Mobile devices type approved/having CoC for IMEI based devices issued by the PTA.
  • Mobile devices with valid IMEIs assigned by GSMA.
  • Mobile devices with unique IMEIs (i.e. the IMEI is not duplicated)
  • Mobile devices not in the stolen/lost lists (reported locally to the PTA and globally to GSMA).

Q7. My mobile device is compliant, do I still have to register it?

A: No, there is no need to register a compliant mobile device as such mobile devices are PTA approved.

Q8. How can I know the status of a mobile devices I plan to buy from within Pakistan?

A: There are three different ways to check/verify mobile device status;

  1. SMS: Write 15 digit IMEI in message and send to 8484
  2. Web
  3. Android App:
  4. Please buy device for which status received is PTA Compliant, non-compliant devices will not be allowed to operate on Pakistani Mobile networks.

Q9. Are there any custom duties on imported devices?

A. As per FBR/Custom baggage rules, one device is exempted from custom duties. Remaining devices will be liable to pay all applicable duty/taxes which will be assessed by FBR/Custom officials. For further information regarding duty/taxes, please approach FBR(www.fbr.gov.pk)

Q10. How can I pay custom duties/taxes on the imported mobile devices?

A: The mechanism of payment of duty taxes can be obtained by contacting FBR authorities.

Q11. How and where can I register my mobile device if I forgot to declare it on airport?

A: As per Customs/FBR policy, a passenger may register its mobile device within 15 days from nearest customs collecterate officer near their location, if he/she is unable to do it at the time of arrival at airport in Pakistan.

Q12. I am roaming in Pakistan; will I be able to use my mobile device in Pakistan?

A. Yes, Roamers will be able to use their mobile devices as per DIRBS SOP . 
System will accommodate visitors to Pakistan from overseas who are here for the short visit for personal or business purpose as following.

  1. A foreign roamer is allowed to continue using foreign SIMs without any time limit and without getting CoC from PTA.
  2. If a roamer starts using local SIM in his/her mobile device, he/she will not be considered a roamer and will be required to fulfil the conditions of a compliant device.
  3. Such user will be notified of the deficiency of his/her mobile device through SMS and will have 30 days to complete the requirements before the non-compliant mobile device is blocked.
  4. If the visitor wants to use local SIM for a period longer than 30 days, he/she is required to get the CoC from PTA.

Q13. Can a mobile device have more than one IMEI number?

A: Yes, a mobile device can have single, dual, triple etc. SIM options, each SIM slot is programmed with a unique IMEI and each IMEI must be registered with PTA.

Q14. In case of mobile device having more than one IMEI number, do I have to register all?

A: It is mandatory to register all the IMEIs of your mobile device. Following is an example of registering mobile device with single and dual IMEIs for reference. 
Single IMEI Mobile Device Registration: 

Dual IMEIs Mobile Device Registration: 

Q15. Can I change my IMEI number?

A: Changing or modifying the IMEI is a fraudulent activity. All such IMEIs will be blocked.

Q16. What can I do if my mobile device is snatched/stolen/lost. Can I unblock my mobile device which was snatched/stolen/lost and has been recovered/found?

A: Please click link for reporting stolen mobile devices.

Q17. What is a DIRBS?

A: DIRBS is a system designed to identify non-compliant devices operating on local mobile networks. It automatically registers compliant devices operating on the mobile networks and eventually blocks non-compliant devices

Q18. What is a DVS?

A: It is a peripheral system of DIRBS through which compliance status of a mobile device can be checked. There are three different ways to check/verify mobile device status;

  1. Web
  2. Android App:
  3. SMS: Write 15 digit IMEI in message and send to 8484

Q19. What is a DRS?

A: It is a peripheral system of DIRBS through which an individual or a commercial importer can apply for CoCs. DRS can be accessed online: https://dirbs.pta.gov.pk/drsQ


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