Punjab Government to launch website for addressing complaints 250

Manzoor Qadir

LAHORE: On the direction of the Punjab Chief Minister, the government is going to launch a website (www.cspc.gop.pk) for prompt action on peoples’ complaints against the government departments and others.

The website titled Chief Secretary’s Petition Cell is being launched in view of people’s complaints which are not being entertained by the government departments.

It was informed during a meeting of DCOs presided by Punjab Chief Secretary Javed Mahmood held here at the Civil Secretariat on Saturday. The meeting was also attended by the Secretary Local Government, the Secretary Services and District Coordination Officers of all 35 districts of the province.

The meeting was told that in addition to this, all 35 districts would have computerised complaints cells equipped with the latest software.

All these computers would be connected with the central cell namely Chief Secretary’s Petition Cell to be established at the Civil Secretariat Lahore. In case of no action on any complaint, the Chief Secretary would himself take notice against the officials concerned.

The Post has learnt that with the establishment of the Chief Secretary’s Petition Cell, the aggrieved persons or party did not need to come to Lahore rather they would get justice by filing their complaints at their respective DCO offices.

The meeting also reviewed extensively the preparation of the lists of eligible families for the Food Stamp Scheme in all the districts. The Chief Secretary was briefed by DCOs about the progress of their respective districts in this regard.

The scheme is scheduled to be launched on August 14 by Chief Minister Shahbaz Sharif. Javed Mahmood also briefed the DCOs about the food schemes, on which the Punjab government has already allocated Rs 22 billion, which would help around 2 million poor families across the province. During the meeting the speed of registration of primary schools was discussed and the Chef Secretary ordered DCOs to be more efficient.

In the meeting, it was conveyed that the post of divisional formation officer at the forest department had been restored on the line of director education.

During the meeting, DCOs were asked to get vacated lands of the live stocks encroached or grabbed by the land grabbers.

Talking to The Post after the meeting, Chief secretary Javed Mahmood said that the cell and the website were being developed shortly in the wake of government’s policy to provide quick and cheap justice to the people at their door steps.

“It would ensure speedy dispensation of justice, he added.

He warned that no government officials would be allowed to use dilly dally tactics while disposing of complaints of the deserving people.

Source: The Post, 27/7/2008




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250 thoughts on “Punjab Government to launch website for addressing complaints

  • usman ali

    i m a laber in infinity eng pvt ltd sheikhupura road
    sir g,
    ghuzarish hai k hum ko 3 saal ho gay hain is factory ma 3 saal se musalsal koi b 14 auguest ki chutti ni d jaa rahi mehrbani farma kar 14 aug ki chuti manzoor karwai jaay
    ain nawazish hogi

  • Ishaq

    Cheated by the kabza group ..
    I want to take in your kind notice about the strike of Patwaris.is the pakistan?Is there any Governmnet? Patwari is not giving us fard our fard is attested but patwari delay us day to day..
    why the end users/people has to suffer?did u Know that people are unable to purchase or sell any thing.prisoners cannot get their bail.
    Is this justice of Mian Shahbaz Sharif.
    Our case is summited in islamaIsl kachehri since 15 year .. sir Please take notice on it .we arennot strong to face these kabza group so please take notice our plot is in pandoriyan 11 marla.
    Regards M.Ishaq

  • Mian M. Muavia

    Dear sir

    I want to indicate a person Mr. Abdul Qaddus who is employed in GC university faisalabad as acting manager IT and services where as he also working with PTCL Pakistan as manager utility machines setup. He has been recruited by Arissalat UAE with smart vision Pakistan.

    He is also working with a Fake NGO named Abar charitable Foundation as a vender to supply water hand pumps in cheniot region.

    Please look in to this matter and fraud person no body knows his intentions.

    Kindest regards,

  • Muhammad Amir

    Hamari 18 Marla jaghan par 6 logon ny kabza Kiya hua hay , hamare halaat ejazat nahi detay kay hum un kabzeen par case Chala sakain chief minister sab se guzarish hai kabza dilwa dain

  • Muneer Khokhar Councillor Jhang

    To: Shebaz sharif Sb Chief minister
    Punjab Govt.,
    Subject: Application for Road Cleanness
    Dear Sir,
    This is to bring into your kind notice that
    1: A link road leads to Sattan Thal from Bherari
    2:  This road fills up with dust, sand & debris whenever str­ong wind blows or wi­nd storm comes.
    3: Because of this, Bicycles , Motorbike­s, Rickshaws etc. sl­ip on the road which causes accidents, physical injuries or even deaths.
    4: People of this ar­ea launched complain­ts/applications rega­rding removal of this dust, sand & debris etc.(Road cleannes­s) to the concerned local authorities but in vain.
    6: Baildaars grabbing salaries from the department but doing nothing in return.
    In-view of above fac­ts this is our humble request that kindly address this issue on priority basis and appoint machinery and Baildaars perma­nently to look after the road on regular basis to avoid such painful accidents and to secure the life of people of this area.
    Thanking you.
    Faithfully yours,
    Munir Ahmed Khokhar,
    General Councillor,
    UC# 83 uch gull imam
    Contact #:  03464477761
    Sattan Thal, Tehsil 18 Hazari,
    District Jhang.

  • syed arif

    Dear Sir,

    With due respect Basti khair shah Nawab Pur Road Muhallah

    Rehmania street no 7 there is no pipe line available due to this many

    house faces problems in community. The pipe line is only available in

    the main street which is little away from the concerned street.

    We complaint to Sui northern Gas Pipe Lines Multan(Peera Gaib Road

    )many times but unfortunately could not considered our application

    and even could not visit still from 03-10-2013. Kindly considered this


    We would be very thankful to you.


    Basti khair shah Nawab Pur Road

    Muhallah Rehmania Street no 7

    Syed Arif Raza

    Contact# 0300-4588471,


  • saad

    Respected sir ,
    Summer vacation in punjab is 25 may to 14 august but in gujrat city school was opebed please close the schools in gujrat please do something

  • Raja faisal

    Dear sir government of pakistan why u giving a polio worker who work heard then heard on whole day u r in reward of her or his duty on whole day only Rs:250 rupes only which is less then a simple labour boot ziadtti ha insaf kro

  • Zohaib

    dear moust respected me 3 saloo sy member of revenue Pakistan Lahore k chakar laga lga k thak gya ho muge meri zameen k fail nahi de rhy please ap sy Eltemaas he k muge meri fail delai jay my number 03064904190

  • Mohammad Ashraf

    Respected Sir,

    With due respect it is submitted that normally people grumble about corruption in government departments at private discussions and in press statements but they don’t submit applications under the law to the anti-corruption department so it can be dealt with. I come forward and registered (through email) a complaint against Lady Health Supervisor Rukhsana Kauser, attached to the Basic Health Unit Derman (Zafarwal), about her involvement in abusing her authority and plundering money from the poor and innocent lady health visitors on monthly basis since long.
    Now I have learnt through a lady health visitor that an ex-party departmental inquiry has been conducted against her in order to through my complaint in the dustbin. After inquiry, the supervisor is not only abusing and using derogatory language and threatening for dire consequences to the innocent and low paid employees working under her supervision. She said nobody can take action against her.
    It is once again requested to kindly look in to the matter and issue necessary instructions for suspension of the officials who involved in this shameful act of the accused for a fair and impartial inquiry.

    Yours sincerely,

    (Muhammad Ashraf}

  • Farah

    Aslam o alikum ..sir me professional designer .11 school ma wall art + interior designing kr chuki hu related to school themes I want pk ma new institute ma e design kru wall art + interior designing kru with pain..kindly give me best opportunity …Qualifications… Bs hons in graphic design
    Email ..farahdesigner465@gmail.com

  • M.Asif

    To : CM Punjab
    Subject : Delay in Result of B.Com Bahauddin Zekrya University Multan

    Dear sir,

    It has been observed that BZU multan university is not issuing result of B.Com Part 1 of those students whose result of Part Two has been declared. Due to delay in result Admissions are being closed in number of universities in Master Degree Program. Please take reasonable action to resolve issues as expeditious ,



  • javed

    Dear sir,

    I’m from sialkot muhalla nihal chand street a llama Iqbal chowk. Jinabb humari street mein tan door wali building girney wali he in jab k 2005 k zalzaly may is building ki chatein air dewarein gir chuki an b waha nechey surgical factory air oper rehaishi flat he in kiss b waqt haadasey ka Sabab ban sakta hey. Tawaja ki jaye.

  • Usman Ghani

    Janab CM Sahb!

    Assalam o Alaikum,

    Men usman ghani 10000 abadi kay aik shehr MAHNI Thall se taalluq Rakhta Hun. is shehr main rehne wale bacho aur bachion ki tadaad bahut ziada hai.
    aalaa taleem k liay bhakkar jana parta hai jo shehr se kaafi door hai. doori kay saath saath ikhrajaat b ziada hain. Ap kay nomaiday Saeed Akbar Khan Niwani aur Rasheed Akbar Khan Niwani ne is shehr kay kuch ni kia. Yahah pe boya and girls school k saath saath degree college ki ashadd zaroorat hai. Khadim Aalla c taleemi insaaf ki drkhaast hai
    Thank you.
    Usman Ghani,
    R/O Union Council no. 41 Mahni Thall, P/O Haiderabad Thall, Tehsil Mankera Distt Bhakkar.
    Halqa NA-74 & PP-41 Mahni

  • Arshdeep kaur

    Hi, i am citizen of patti. There are a school name government girls sen.sec
    school patti in ghati bazar patti.
    so there were a teacher whose name is jasbir kaur who is teacher of chemistry she teach student in school not well and she says that she will well teach in tutions she told students to join her tution center to complete their syllabus .she do nothing in school and no. of students those take tution from her and she give them notes. and student those have no money to take tution those request to those one who are take tution to give their notes to them but teacher says that no one gave notes to school students when they want notes they join tution soooo sir what is this teacher take pay for what this is not a way to teach student .and also those students are take tution from them one student doesnot gave tution fee from last month and teacher told her that submit your tution fee before chemistry exam other wise i will not allow to sit in exam to do exam ssoooooo tell me what is this students those were poor they have no right to study so do solution for this plzzzz i hope you can understand and find solution for that
    Thank you

  • mustansar hussain

    dear sir
    am mustansar s/o abdul sattar
    unit 752CTE ENG Quattia
    sir my father is a uran problem. he was going to nearby hospital situated in Okanwala Bangla Teh; Chichawatni in Ajmairi Clinick.there was no surgin in all the staff member they were compodr not a surgine they operate my father as a rudely procedure after that no stiches no dressing bleeding in wounds continuesly all the night than next day surgine came and he operate and handle the condition but there was too late and patient condition was v v much serious than another Dr refere him to CMH Okara. the Drs of CMH Okara also refere him to CMH Multan there was dr Left cornel Khubaib checked and ready medical report in report he mention that the operate bieng totally wrong bases they cut the bleder rudely. he mention also in his report that there was just a Chiled specialist not uroulogist. he is govt dr in civil hospital in Sahiwal. He opened his private clinic in Okanwala and chakj no 90|12.L in the name of Ajmairi Clinic.

  • Shawaiz Zafar

    : Sir my name Shawaiz zafar
    Sir meri AK request ha.
    Ma Ali Park habib homes Peco road pindi rajputa Lahore ma rhta hon hmare area main na tu power line ha na tu sui gas ki line ha ur na pani ha please ap hmari help kren ur Ye kam krwa den hmare ghr ke vote hmesha ap ke sath ha please sir help us please.

  • m iqbal tahir

    بخدمت جناب چیف منسٹر پنجاب لاہورعنوان درخوست برائے بجلی کا میٹر لگنے سے پہلے بارہ سو کا بل آ گیاگزارش خدمت یہ ہے کہ میں نے میٹر کے لیے درخواست دی اور کے ڈیمانڈ نوٹس کے روپے بھی بنک میں ادا کر دیے سب ڈویژن اٹھارہ ہزاری افس ڈسٹرکٹ جھنگ میں بار ہا چکر لگائے کہ برائے مہر بانی کر کے میٹر لگایا جائے لیکن ہر بار آفس والے ٹر خا دیتے کہ اپ کا میٹر لگ جائے گا لیکن عمل درآمد کچھ نہی کرتے تھے بار ہا جانے کے باوجود کافی عرصے کے بعد میٹر تو نہ لگا لیکن میٹرکا بل بارہ سو آ گیا جس کی کاپی درخوست کے ساتھ لف ہے جب محکمہ واپڈا والوں سے رابطہ کیا کہ میٹر تو لگا نہی بل کس چیز کا بھیج دیا پھر محکمہ وپڈا والوں کو ہوش آیا بل انے کے کافی دنوں بعد میٹر لگانے آ گئے میٹر ریڈر اور لائین مین انتہائی نہ اہلی کا مظاہرہ کرتے ہیں میٹر ریڈر گھر بیٹھ کر میٹر ریڈنگ کرتا ہے جو آدمی 24 گھنٹوں میں ایک وقتکی روٹی کھانے کو اور ایک بلب خریدنے کو ترستا ہے اسکا ایک مہینہ کا بل بیس بیس ہزار آ جاتا ہے اگر بجلی لائین میں چھوٹی موٹیخرابی آ جائے تو دو دو تین تین دن پورے علاقے میں بجلی بلکل غائب رہتی ہے جس کیوجہ سے فصلیں کارو بار تباہ اور پورہ علاقہ اندھیرے میں ڈوبا رہتا ہے مریضوں کی زندگی اجبرن مشکل ہو جاتی ہے بجلی نہ ہونے سے انسان جانور بوڑھے بچے خواتین پانی پینے کی بوند بوند کو ترستے ہیں لائن مین بجلی ٹھیک کرنے کی بجائے اپنے کام کاج میں مصروف رہتے ہیںہماری اپ سے پرزور اپیل ہے کہ ان کے خلاف سخت سے سخت ایکشن لیا جائے تاکہ لوگ پر امن سکون کی زندگی گزار سکیں جناب کی عین نوازش ہو گی میٹر نبر sp 550188 ریفرنس نبر 15133630717456Rالعارض محمد اقبال طاہر ولد سرور بھٹی ستاں تھل پوسٹ افس بھریڑی تحصیل اٹھارہ ہزاری ڈسٹرکٹ جھنگ موبائل نبر 03464477761

  • Kamran Ahsen

    Sorry to inform you the poor working style of corporative society, few years back I had purchased a plot in Government Officers Co-operative Society located at Raiwind Road near Phajian villages, there is no development in society no Electricity, and same other facilities required for construction of house…. Is there someone to ask them why they are delaying as society have billions in account against transfer fee etc , no development, no Electricity, poor management even Chief Engineer is involve in sale and purchase of plots as real state agent making fake premises with public. Please take care this matter and change all old management if u will appointment someone on them u will come to know the depth of fraud.. Please save poor people