Oct 212009
 

Pakistan Telecommunication Authority (PTA), while seeking consumer cooperation in streamlining data, has advised mobile phone subscribers to visit Customer Services Centre (CSC) of the mobile operator concerned and get their SIMs’ data corrected.

According to an announcement by the PTA on Tuesday, it has recently introduced a new service named ‘SIM Information System 668’ to enable mobile subscribers to know the total number of SIMs issued against their names by each mobile operator by sending their CNIC number to 668.

The PTA says it has been observed that mobile users after getting information through this service contact the operator’s helpline service to know the details of those numbers which have been issued against their CNIC without their knowledge. The regulator suggests that the users may visit the CSC of the mobile operator concerned to resolve the issue.

In order to get the data corrected, it says, mobile users will personally visit the CSC of the operator and fill an undertaking by listing all the SIMs or numbers in their use and will get the unwanted numbers withdrawn from their names. The centre will return a copy of this undertaking to the customer.

The PTA says it has made it compulsory for all mobile users to have their SIMs registered in their names.

“Unauthorized SIM owners have been advised to register the SIM in their names within seven days of notification from the Customer Services Centre, otherwise their calling facility will be stopped after 13 days and SIM will be completely blocked after 17 days of that notice.”

Data currently available is updated till January 31, 2009 which will be updated with regular intervals, it says.

The PTA says it has launched this service to facilitate the mobile users and secure their data, adding without the cooperation of mobile subscribers the benefits of the service cannot be achieved at desired levels.

The regulator says it is aware of the fact that there is limited number of CSCs and unavailability of such centres in some cities and towns, therefore a lot of rush is expected.

The service will be expanded to more cities and towns in subsequent phases, after devising appropriate methods, in consultation with mobile companies. Since this facility involves consumer identity protection, great care is being taken in devising methods of confirmation, it says.

The PTA says since its launch, the service has been helpful in revealing and minimizing the misuse of CNIC numbers of mobile subscribers by franchises and retailers.

“It is also helping in addressing the issue of unauthorized SIMs. The PTA, over the last two years, has launched a number of campaigns through print and electronic media for the awareness of mobile users of this issue and is still engaged in such activities. The News

[lastupdated]

Mohammad AbdulRahim

  14 Responses to “ISLAMABAD: PTA asks mobile users to get SIM data corrected”

  1. SIM DETA

  2. es number say mujay galian a rahe hain aur plzzzzzzzzz es number ki phar do aur maa behan ekkar do

    this is the number 03237655046 / 03236031757

  3. do something with these number s 03237655046

  4. M BANO I HAVE SOME PROBLEM ABOUT MY MOBILE.SO PLZ HELP ME THNX

  5. AOA mera or meray cousin ka mobile or pesay kuch admion ny chen leay tha in last two week main agr ap ko un mobile key IEMI no send kron to kia un ke locations trace out ho sakti hy plz main ap kay ans ka wait karon ga.

  6. To,
    The Manager
    Telenor Customer Service Pakistan Limited
    Karachi. Pakistan

    Subject: Reactivate my SIM # 0345-2600084

    Dear Sir,

    I have been using my SIM # 0345-2600084 since five years. That was issued by my name Mohammad Arshad holding NIC # 42101-9256856-9. Last week my SIM has closed suddenly & transfer it by some one to other network although I have my original SIM & its jacket.

    So, you are requested to please issued a duplicate SIM with thanks.

    Thanking you.

    Yours truly,

    Mohammad Arshad

    Contact # 03133625582

  7. To,
    The Manager
    Telenor Customer Service Pakistan Limited
    Karachi. Pakistan

    Subject: Reactivate my SIM # 0345-2600084

    Dear Sir,

    I have been using my SIM # 0345-2600084 since five years. That was issued by my name Mohammad Arshad holding NIC # 42101-9256856-9. Last week my SIM has closed suddenly & transfer it by some one to other network although I have my original SIM & its jacket.

    So, you are requested to please issued a duplicate SIM with thanks.

    Thanking you.

    Yours truly,

    Mohammad Arshad

  8. 05 numbers of Telenor are registered on my name inquired by PTA668.

    Telenor Franchise said ! we have corrected data

    but
    above is due to non upgradation of record.

    So, please arrange to supply the correct information.

  9. 05 numbers of Telenor are registered on my name inquired by PTA668. NIC No.3230217004955

    Telenor Franchise said ! we have corrected data

    but
    above is due to non upgradation of record by PTA.
    So, please arrange to supply the correct information.

  10. sir aslam my home no 03454539182 sir last day his no03414644140na call kar ka khy ka aap ka fivelakh ka inam laga hai aap hama ib seven thousend senkare easy passsir mare wife na on ko thirty hundred ka telnor scardcard sed khy plz help me So, you are requested ma ap kay ans ka wait karon ga.

  11. sir i need full of this number 03418117259

  12. this problem for 1 weak

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